Terms of Service

Effective Date: November 9, 2026  |  Last Updated: November 9, 2026

These Terms of Service ("Terms") govern your access to and use of ionic-marketing.com (the "Website") and any products, programs, communications, and services offered by Ionic Marketing LLC ("Ionic Marketing," "we," "us," or "our") (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use our Services. If you use our Services on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Our Services

Ionic Marketing LLC is a marketing agency that provides services which may include paid advertising management, funnel and website development, copywriting, marketing automation, consulting, and related digital marketing services. The specific scope, deliverables, timelines, and fees for any client engagement will be set out in a separate proposal, agreement, or order form. If a separate written agreement conflicts with these Terms, the separate agreement controls for that engagement.

3. SMS / Text Messaging Terms

By providing your mobile number and opting in, you agree to receive text messages from Ionic Marketing LLC, which may include appointment reminders, follow-ups, account and service notifications, customer support messages, and promotional offers. Consent to receive text messages is not a condition of any purchase.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to cancel. You will receive one final confirmation message and no further messages unless you opt in again.
• Reply HELP for help, or contact us at [email protected] or +1 602-772-2375.
• Carriers are not liable for delayed or undelivered messages.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.

4. Payments and Refunds

Fees for our Services are as stated at the time of purchase or in your client agreement. You authorize us and our payment processors to charge your selected payment method for all applicable fees, including recurring fees for any subscription or retainer until cancelled. Purchases are covered by our 30-day money-back guarantee as described in our Refund Policy. Advertising spend paid to third-party platforms is your responsibility and is not refundable by us. Late or failed payments may result in suspension of Services.

5. No Guarantee of Results

Marketing and advertising results depend on many factors outside our control, including your offer, pricing, market conditions, platform algorithms and policies, ad budgets, and your own sales process. Any examples, case studies, testimonials, or projections we share are illustrative only and are not a promise or guarantee of any particular outcome, revenue, leads, or return on investment. You acknowledge that you are solely responsible for your business decisions and results.

6. Your Responsibilities

You agree that you will not:

• Use our Services for any unlawful, fraudulent, or deceptive purpose
• Provide false or misleading information to us
• Interfere with or disrupt the Website or its security
• Copy, scrape, resell, or exploit any part of our Services without our written permission

If you are a client, you are responsible for the accuracy and legality of the products, claims, and materials you supply to us, and for complying with the policies of any advertising platform used on your behalf.

7. Intellectual Property

All content on the Website, including text, graphics, logos, designs, and software, is owned by or licensed to Ionic Marketing LLC and is protected by intellectual property laws. You may not use our content without our prior written consent. Ownership of deliverables created for clients will be governed by the applicable client agreement.

8. Third-Party Services

Our Services may rely on or link to third-party platforms, such as advertising networks, payment processors, CRMs, and scheduling tools. We do not control and are not responsible for third-party services, their availability, policy changes, account restrictions, or content. Your use of those services is governed by their own terms.

9. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the maximum extent permitted by law, Ionic Marketing LLC and its owners, members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services. Our total liability for any claim arising out of or related to these Terms or the Services will not exceed the amount you paid us in the three (3) months before the event giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Ionic Marketing LLC and its owners, members, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or any materials or claims you provide to us.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms. Sections that by their nature should survive termination, including payment obligations, intellectual property, disclaimers, limitation of liability, and indemnification, will survive.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the jurisdiction of those courts. Before filing any claim, you agree to first contact us and attempt to resolve the dispute informally for at least thirty (30) days.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Services after changes are posted means you accept the updated Terms.

15. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right is not a waiver of that right. These Terms, together with our Privacy Policy and any client agreement, are the entire agreement between you and us regarding the Services. You may not assign these Terms without our consent; we may assign them without restriction.

16. Contact Us