Refund Policy

Effective Date: November 9, 2026  |  Last Updated: November 9, 2026

This Refund Policy applies to all purchases made from Ionic Marketing LLC ("Ionic Marketing," "we," "us," or "our") through ionic-marketing.com or any of our checkout pages, invoices, or sales channels. It forms part of our Terms of Service.

1. Eligibility

To be eligible for a refund, your request must be received within thirty (30) calendar days of the original purchase date. For recurring payments such as subscriptions, memberships, or monthly retainers, the 30-day window applies to each individual payment, measured from the date that payment was charged.

Requests received after the 30-day window are not eligible for a refund.

2. What Is Not Refundable

• Advertising spend. Money paid directly to, or spent on, third-party advertising platforms such as Meta, Google, or TikTok is controlled by those platforms and cannot be refunded by us.
• Third-party costs. Fees paid on your behalf to outside vendors, such as software subscriptions, domains, or contractors, where those costs have already been incurred.
• Abuse of this policy. We reserve the right to deny refunds where we reasonably believe the policy is being abused, for example repeated purchase-and-refund activity or chargeback fraud.

3. How to Request a Refund

Email us at [email protected] with the subject line "Refund Request" and include:

1. Your full name
2. The email address used at purchase
3. The product or service purchased and the date of purchase

You are not required to give a reason, though any feedback you share helps us improve.

4. Processing

We will confirm receipt of your request within 2 business days. Approved refunds are issued to the original payment method within 5 to 10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

Once a refund is issued, your access to the related product, program, or service will end.

5. Cancellations

You may cancel a subscription or recurring plan at any time by emailing us. Cancellation stops future charges. Payments made more than 30 days before your request are not refundable, but you will keep access through the end of your current billing period.

6. Chargebacks

Please contact us before filing a dispute with your bank or card issuer. We honor every valid request made within our refund window, and contacting us directly is the fastest way to get your money back.

7. Changes to This Policy

We may update this Refund Policy from time to time. Changes apply only to purchases made after the "Last Updated" date above.

8. Contact Us