Privacy Policy

Effective Date: November 9, 2026  |  Last Updated: November 9, 2026

This Privacy Policy describes how Ionic Marketing LLC ("Ionic Marketing," "we," "us," or "our") collects, uses, and shares your personal information when you visit ionic-marketing.com (the "Website"), fill out our forms, communicate with us by phone, email, or text message, or use any of our services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

Information you provide to us

We collect information you voluntarily provide when you fill out a form, book a call, make a purchase, subscribe to our communications, or contact us. This may include:

• Name, email address, phone number, and mailing address
• Business name, website, industry, and information about your business goals
• Payment and billing information (processed securely by our third-party payment processors; we do not store full card numbers)
• Messages, call notes, survey responses, and any other information you choose to share

Information collected automatically

When you visit our Website, we and our service providers may automatically collect certain information, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and general location derived from your IP address.

Information from third parties

We may receive information about you from advertising platforms, analytics providers, scheduling tools, and business partners, for example when you respond to one of our ads or submit a lead form on a third-party platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services
• Respond to inquiries, schedule appointments, and deliver customer support
• Process payments and send transactional communications such as receipts and confirmations
• Send marketing and promotional communications by email, phone, or text message where you have consented
• Measure and improve the performance of our website, advertising, and campaigns
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms of Service

3. SMS / Text Messaging

If you provide your mobile phone number and opt in, you may receive text messages from Ionic Marketing LLC related to appointment reminders, follow-ups, account notifications, customer support, and promotional offers. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. After you send STOP, you will receive one final message confirming you have been unsubscribed. For help, reply HELP or contact us at [email protected] or +1 602-772-2375.

Carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: with vendors who perform services on our behalf, such as CRM and marketing automation, email and SMS delivery, payment processing, web hosting, scheduling, and analytics. These providers are permitted to use your information only to perform services for us. (This does not include sharing SMS opt-in data or consent, as described in Section 3.)
• Advertising and analytics partners: with platforms such as Meta (Facebook/Instagram) and Google to measure and improve ad performance, as described in Section 5.
• Legal requirements: when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Ionic Marketing LLC, our clients, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business.
• With your consent: for any other purpose disclosed to you at the time we collect the information or with your permission.

5. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate our Website, remember your preferences, understand how visitors use our Website, and deliver and measure advertising. These may include the Meta Pixel and Conversions API, Google Analytics, Google Ads conversion tracking, and similar tools.

These technologies may collect information about your activity on our Website and across other websites over time. You can control cookies through your browser settings, and you can manage ad preferences through your Meta and Google account settings or opt out of interest-based advertising at optout.aboutads.info. Disabling cookies may affect how parts of the Website function.

Some browsers transmit "Do Not Track" signals. Because there is no common industry standard for these signals, our Website does not currently respond to them.

6. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of marketing communications at any time
• Opt out of targeted advertising or the "sale" or "sharing" of personal information as those terms are defined under applicable law

To exercise any of these rights, email us at [email protected]. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.

9. Children's Privacy

Our Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our Website may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of our Services after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: